Test Internet Connection Drops: How to Identify and Fix the Issue

Packet loss testing is a superhero technique that can help you prevent network issues and keep your data packets safe and sound. It's frustrating for user experience and business productivity when your network plays 'hide and seek' with your data, sending them off into the vast world of the internet only to find out that some of them never make it to their destination. One of the most common issues that IT professionals face is packet loss, which can significantly impact network performance.

When you're trying to access a particular website, use a site like Down For Everyone or Just Me to see if the website is down for other users, too. As businesses continue to rely heavily on network connectivity to stay connected and productive, network performance has become an essential component for successful operations. To troubleshoot packet loss issues, start by checking your physical connection. If speeds improve significantly when you're physically connected to your router, it may indicate a specific problem with your Wi-Fi network.

You can also check if there is a regional issue or fault affecting internet connectivity. Many providers can perform remote diagnostics, so it's worth contacting their support team to resolve the issue. If connecting via a cable doesn't improve speeds by much, it's likely a problem with your Internet Service Provider (ISP).

To measure your Wi-Fi and internet speeds when physically connected to the router, plug your device into the router with an Ethernet cable and see if your download speed and connection fluctuate. You can also test your connection on a dedicated website like Speedtest, avoiding common Wi-Fi speed test mistakes to get accurate results.

Before investigating your Wi-Fi network, you should rule out whether the problem lies with your ISP. Cabled connections typically have higher speeds than Wi-Fi-connected devices, so you should expect a small drop in speed when using Wi-Fi. By following these steps and identifying the root cause of packet loss issues, you can prevent frustrating drops in internet connection and ensure reliable network performance for your business or personal use.

Test internet connection drops